FordEx’s Role FordEx will provide products that are right for you to sell online. And we will fulfill your order in time, ship the package to your customer rapidly. You must read, understand and agree to all of the ShareMyItems Drop Shipping Terms and Conditions.
Orders received before 12 PM PST/ 3 PM EST will ship in 24 hours. After that time will ship in the next business day. There are three modes of transportation can be alternatives:
(1).International Bulk Air Mail ( BAM ), generally ship by Hong Kong Post, it is cheaper, but can not be tracked, received in about 5-10 working day;
(2).International Bulk Registered Air Mail ( BRAM ), generally ship by Hong Kong Post, can be tracked, received in about 5-10 working day;
(3).International Express ( IE ), ship by ups / DHL / FedEx etc, can be tracked, received in about 3-7 working day.
FordEx reserves the right to alter same day shipping cut-off during all holiday periods.
FordEx’s General Customer Service policy FordEx will make every effort to ship each and every order within the shipping deadlines and to complete customer satisfaction. FordEx will replace or refund the wholesale value of any product not meeting the customer's satisfaction, deemed damaged or defective. Refunds or replacements are only offered if the original product can be retrieved for inspection. (Assuming the claim is made within the 3 day grace period.) FordEx guarantees all products they ship will have the general look and product assortment as the photos used to represent them.
Termination Either party may terminate the agreement by providing notice to the other party by email or fax. All terms of this agreement will remain in full force and effect until the actual cancellation is received.
Payment All orders will be charged to your deposit account in FordEx. FordEx will attempt to charge any and all outstanding monies on a daily basis until all such monies are paid in full.
Billing FordEx offers complete wholesale pricing on every product. Not including order fulfillment charge and shipping charge. FordEx reserves the right to charge a member’s deposit account on a daily basis for any and all orders shipped that day. No sufficient money in the deposit account will result in all orders being held and possible removal from the drop shipping program. A $.25 processing and handling surcharge will be added to all orders received via fax or email. This surcharge applies to all orders which are not entered into our on-line order system.
Images The images contained on the FordEx web will remain the sole property of FordEx. We reserve all copy rights and authority over said images. You guarantee to not reproduce or copy these images in any printed format without written consent from FordEx. You also guarantee to not misrepresent these images as creations of your own or use them to copy our designs and make the product yourself.
Claims All damage claims, discrepancies and late delivery claims must be made within 3 business days of the product being received. There will be No exceptions to this policy. If a product arrives damaged or there is a discrepancy FordEx will make every effort to resolve the issue in a timely manner and to your customer's satisfaction. Resend and or refunds will be at the sole discretion of FordEx and will only be issued if damaged products or discrepancies can be verified by the carrier. If your customer disposes of the product before we can verify the damages/ discrepancy we will not issue any refund. All claims must be issued in writing by fax or e-mail. Claims will not be accepted via the phone.
Incorrect Address All orders must be complete with the correct address, city, state and zip. FordEx will not be responsible for a product being mis-delivered or being delivered late when a bad address is supplied. We will ship to the address supplied on the order. Claims or requests for refunds on products returned due to a bad address will not honored. Claims for late deliveries due to missing suite numbers / apartment numbers or incorrect information will not be honored.
Returns In the event a carrier returns a product due to being refused, a bad address being supplied or non availability of a recipient all shipping charges assessed by the carrier will be added to the members bill and the member will be charged a 20% restocking fee. Shipping charges usually consist of shipping to the recipient, shipping back to FordEx and any address correction fees.
Orders / Revenue Generated In the event you need to make a change to an order you must contact us before 2 AM PST on the day the package is scheduled to ship. If you contact us after the package has been picked up by the carrier we will make every effort to make the correction with the carrier's assistance. FordEx will not be held responsible for orders delivered late or lost due to a carrier's inability to make a correction. Orders will be accepted on-line ordering by using the www.forwarderexpress.com order system.
Out of Stock FordEx will make every effort to fill each order exactly as specified on the content listings. Although we have automated inventory systems that update regularly, you ought to look over the inventory frequently, and make your sales plan according to the inventory. However in the event we are out of stock on any item we will purchase in time and fulfill the order in about 7 working days. If for any reason we will be out of an item for an extended period of time FordEx will notify members via email.
Fullfillment SFordEx will make every effort to ship and fill all orders received. However if an order can not be filled FordEx will notify the member within one business day.
Participation FordEx reserves the right to refuse membership or revoke membership of any member at any time. In the event membership is revoked or denied the said member will have no legal right to use any images owned or created by FordEx.
Responsibility FordEx is in no way responsible or liable in any way for your sites success the accuracy, or legality of it's content and operation. Further, you have independently evaluated the desirability of participating in our affiliate program and are not relying on any representation, guarantee or statement other than set forth in this agreement.
Right to Modify FordEx retains the right to modify this agreement at any time. Changes will not be retroactive. If any modification is unacceptable to you, your recourse will be termination of your participation in our affiliate program. Continued participation will constitute acceptance of the modifications.